Printed Originals — Shipping
Shipping
Original posters. Packed properly.
Sent worldwide.
We’ve been sending original posters around the world for years. Every order is packed according to what it is, where it’s going and how best to protect it on the journey.
Every unframed poster ships free worldwide. Framed shipping is free within the UK; international framed orders are £155, or £285 for bulk shipments of 30 lb or more.
Unframed international orders are shipped using DHL Express. Framed orders are sent using DPD or DX, depending on their size and destination, while particularly large framed pieces may travel by private courier.
However it gets there, the priority is the same: protecting the poster from our door to yours.
Free worldwide shipping✦ Every unframed poster✦ No minimum spend✦ Tracked & insured
FreeWorldwideShipping
Every unframed poster.
No minimum spend. No threshold. UK or international — if you’re ordering your poster unframed, standard shipping is on us.
International unframed orders travel with DHL Express, giving us a fast, tracked service to destinations around the world.
- UK Free Every UK order ships free, framed or unframed.
- International £155 Standard framed shipment. £285 for bulk shipments of 30 lb or more.
01 — Packing
A poster has
to get there
properly.
Some of the posters we sell have already survived for 50, 70 or even 100 years. We’re not going to undo that on the journey to you.
What’s in the tube is an authentic period original, not a reproduction, and it gets packed accordingly.
Unframed posters are carefully protected and normally shipped rolled in strong tubes, with additional protection where the poster requires it.
Packing isn’t quite the same for every order. The size, value, condition and nature of the poster all matter, and we’ll use the packaging we think is right for the individual piece.
- Protected.Rolled in a strong tube, or packed flat and padded where that suits the poster better.
- Tracked.Sent on a tracked service, with tracking details passed on after dispatch.
- Insured.Appropriately insured for its value while it’s in transit.
Want to know more about looking after an original poster? Visit Useful Info →
Or read the guides in Learn About Posters, including sizes & formats if you want to know how big yours will arrive.
Rolled in a strong tube✦ Flat and padded when that suits it✦ Packed for the poster
02 — Dispatch
How long
before it
leaves us?
2Working days
Unframed orders
2 working days.
We aim to have unframed orders ready for dispatch within 2 working days of the order being placed.
That gives us time to check your poster and pack it properly before it leaves us.
During particularly busy periods, this may take a little longer.
Once it’s on the way, we’ll send tracking details where available.
14Working days
Framed orders
14 working days.
We aim to have framed orders ready for dispatch within 14 working days of the order being placed.
There’s a good reason for the extra time. Every frame is bespoke and made to measure for the specific poster you’ve ordered. Your frame needs to be individually manufactured before the poster can be framed, checked, carefully packed and sent on its way.
These are our normal dispatch aims rather than guaranteed delivery dates.
Delivery time starts after dispatch and depends on where the order is going and the service being used.
03 — Framed orders
Bigger poster.
Different journey.
Framed posters need a different approach.
Once your made-to-measure frame has been built and the poster is ready, the finished piece is carefully protected and packed for the journey.
Depending on its finished size and destination, framed orders are normally sent using DPD or DX.
Particularly large pieces aren’t always suited to a conventional parcel network. Where that’s the case, we can arrange delivery by private courier instead.
The priority is the same whichever service we use: getting the framed poster to you safely.
04 — The cost
What does
shipping cost?
- Unframed
- Free worldwide Every unframed poster.
- Framed — UK
- Free Every framed UK order.
- Framed — International
- £155 Standard framed shipment. £285 at 30 lb or more.
No minimum spend on unframed orders. Heavier framed shipments of 30 lb or more are £285.
05 — More than one
Buying
a few?
Where practical, we’ll combine posters from the same order into one shipment rather than sending unnecessary separate parcels.
If you’re putting together a particularly large order or want to check anything before buying, get in touch. We’re happy to help.
Tracked.Insured.
We use tracked delivery services and insure orders appropriately while they’re in transit.
Tracking details are provided once your order has been dispatched where the service supports customer tracking.
If something doesn’t look right with the tracking, contact us. If we’ve arranged the delivery, we’ll deal with the carrier from our side rather than simply sending you away to sort it out yourself.
06 — International
Crossing
borders.
We regularly send posters internationally.
Depending on the destination, an international order may be subject to local import duties, taxes, customs charges or carrier handling fees.
Unless we expressly state that these have been collected as part of your order, they’re separate from our shipping charges and may be payable by the recipient locally.
Rules and charges vary between countries, so we’re unable to tell you exactly what your local authority may charge.
Customs clearance can occasionally add some time to an international delivery too.
07 — In transit
And after
dispatch?
Delivery time depends on the destination, carrier and service.
Unframed international orders travel with DHL Express. Framed orders normally travel with DPD or DX, with private courier delivery used where an especially large framed piece requires it.
Any delivery date provided by us or a carrier is an estimate unless we’ve expressly agreed a guaranteed delivery service with you.
Remember that our dispatch aims — normally within 2 working days for unframed orders and 14 working days for framed orders — are separate from the time the parcel spends with the carrier.
08 — If something goes wrong
Something
not right?
Tell us.
We pack carefully, but parcels travel a long way and occasionally something can go wrong.
If your order arrives damaged, incorrect or with something else clearly wrong, please contact us as soon as reasonably possible.
Keep the poster, frame and all of the packaging while we look into it. We may ask you for photographs of the item, packaging and shipping label, as these can help us understand what happened and resolve it with the carrier.
If we arranged the delivery, we’ll handle the carrier side of the problem.
09 — Questions
Shipping
questions
Cost
Is shipping really free worldwide?
Yes — for every unframed poster.
There is no minimum spend or threshold. Standard shipping for unframed posters is free worldwide.
Is framed shipping free too?
Within the UK, yes.
Every UK order ships free, including framed orders.
International framed orders are charged at £155 for a standard framed shipment. Bulk or heavier framed shipments of 30 lb or more — typically three or more framed posters — are £285.
How much is international shipping?
Unframed — Free
Framed — £155 standard
Framed, 30 lb or more — £285
Carriers & timings
Which courier do you use?
Unframed international orders are shipped using DHL Express.
Framed orders are normally sent using DPD or DX, depending on their size and destination. Particularly large framed pieces may be delivered by private courier.
How quickly will my order be dispatched?
We aim to have unframed orders ready for dispatch within 2 working days of the order being placed. During particularly busy periods, this may take a little longer.
For framed orders, we aim to have them ready for dispatch within 14 working days. Every frame is bespoke and made to measure, so it needs to be individually manufactured before the poster can be framed, checked and packed.
These are dispatch aims rather than guaranteed delivery dates. More about how we frame posters.
Packing
How is an unframed poster packed?
Original posters are carefully protected and normally shipped rolled inside strong tubes, with additional protection where appropriate for the individual poster.
There’s more on handling and storing an original in our conservation & restoration guide.
How do you ship framed posters?
Framed orders are carefully protected and packed for their size. We normally use DPD or DX, while particularly large framed pieces may be sent by private courier.
Can you combine shipping?
Where practical, yes. We’ll combine posters from the same order rather than sending unnecessary separate parcels.
Tracking, insurance & customs
Will I receive tracking?
Tracking details are provided once your order has been dispatched where the selected service supports customer tracking.
Is my order insured?
Orders are insured appropriately while in transit.
Will I have to pay customs charges?
Possibly.
International orders may be subject to local taxes, duties, customs charges or carrier handling fees. Unless we’ve expressly collected these as part of your order, they may be payable separately in the destination country.
If something goes wrong
What if my order arrives damaged?
Contact us as soon as reasonably possible and keep the item and all of its packaging.
We may ask for photographs so we can investigate what happened and arrange the appropriate next step. Our returns information covers what happens next.
Can you ship very large framed posters?
In many cases, yes.
Particularly large framed orders may be delivered using a private courier where a conventional parcel service isn’t appropriate.
Contact us if you’d like to discuss a particularly large piece before ordering.
A few other
useful things.
Framing
Four core mouldings. Or something completely your own.
Explore framing →
Returns
Everything you need to know if something needs to come back.
Returns →
Useful Info The practical stuff about buying an original poster. Useful info →
Authenticity
How we know an original is an original.
Authenticity →
Printed Originals Packed properly — sent worldwide